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Last modified: May 6, 2021
ScyllaDB Ltd. (“Company”, “we” or “us”) is a company that provides (i) proprietary software to provide NoSQL solutions for organizations; and (ii) cloud services for establishing the entire Customer’s (as defined below) database infrastructure (“Services”).
This privacy policy (“Privacy Policy”) governs the data collection, processing and usage made by us and our privacy practices with respect to the data we collect from (i) individuals who access and use our websites that links to this Privacy (collectively the “Websites” and “Visitors”) (ii) customers that use and register to our Services (“Customers”); or (iii) Customer’s Clients which the Customer conducting business with or providing services to (“Customer’s Users”). Each of the Customer, Customer’s Users or Visitors shall also be referred to herein as “you.”
This Privacy Policy explains what information we may collect, how such information may be used or shared with others, how we safeguard it and how each of the aforementioned individuals may exercise their rights related to their Personal Data (as such term is defined below), among others, and where applicable, as required according to the EU General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
In the event you are a California resident and the CCPA apply to you – please review our CCPA Privacy Notice
Please note, that our website may contain links to other websites, products or services offered by third parties, which are not governed by this Policy. In the event you click on links to third party landing pages, registration pages or websites, their privacy practices may differ from ours, and are not under our control or responsibility. We advise you to review the applicable privacy policy of these third parties.
THE HIGHLIGHTS:
If you have any questions or requests regarding the processing of your Personal Data, or would otherwise like to contact us in connection with this Policy, please send us an email to: [email protected]
Please note that ScyllaDB acts as a Processor of certain Personal Data, as defined under the EU General Data Protection Regulation, such as the Personal Data processed by our Customers and are stored or processed by us on behalf of the Customer and subject to the Customer’s instructions. However, we may also be a Controller of certain Personal Data such as: our Customers’ contact information, registration data, or if individuals contact us via our Website, etc.
This Privacy Policy constitutes an integral part of our Terms of Service available at: https://www.scylladb.com/tos/ (“Terms”). Definitions used herein but not defined herein shall have the meaning ascribed to them in our Terms.
If you have any questions about this Privacy Policy, please contact us at: [email protected].
Type of Personal Data | Purposes of Processing | For EU Individuals Legal Basis under the GDPR |
Becoming a Customer: If you are or wish to become a Customer or to use our Customers Portal you may be required to provide us with certain information such as: your full name, email address, phone number and country. In addition, during the registration process to our Customer Portal you will be required to create a username and password. You thereby represent and warrant that you are responsible for maintaining the confidentiality of your details and password. You represent and warrant that you will not provide us with inaccurate, misleading or false information | We will use this data for the purpose of providing our Services to you, i.e., to provide the Services and to designate your account. Your contact details will be used in order to send you needed information related to our Services and our business engagement (e.g., send you a welcome message, notify you regarding any updates to our Services, send applicable invoices, etc.) and additional occasional communications and updates related to the Services, as well as provide you with tips related to our Services and marketing emails related to the Services (“Direct Marketing”). We may also use the information in order to verify your identity. | The registration information is processed for performance of contract. The Direct Marketing is based on our legitimate interest, you may opt- at any time. Note, as a Customer some messages and emails are required for the purpose of providing the Services or complying with applicable laws, such as sending invoices, you will not be able to opt-out. |
Information Provided Voluntarily: If you voluntarily contact us in any manner whether for support, to submit a request or for other inquiries whether by sending us an email or through other means of communications, e.g., any online form available on our Website, you may be asked to provide us with your contact information such as your full name, , email address and country. In addition, you will be requested to provide us with: job role, country, company name and country. | We will use this data solely for the purpose of responding to your inquiries and provide you with the support or information you have requested. We will retain our correspondence with you for as long as needed, subject to applicable law. | Performance of a contract and necessity of processing for the purposes of our legitimate interests. |
Payment Information When you make a payment for our Services, you will be asked to submit payment information data such as the credit card number and details. The payment is processed by our third party partners; we do not store or process any of your payment information. | We use third party payment processors, any transactions that are processed by these third party payment processors will be governed by their privacy policies and terms which we recommend that you review. Note that, currently we use the following third party service providers for payment processing: Stripe (please see the privacy policy here), and Recurly (please see the privacy policy here) and Priority (please see the privacy policy here) | This information will be processed for the purpose of performing our contract with you and will enable you to use our Services |
Newsletter Subscription: If you voluntarily subscribe to our Newsletter through the Website (or otherwise agree to receive our updates and content), you may be requested to provide us with your email address, name of Company and country. You can unsubscribe at any time using the unsubscribe option within the body of the applicable email or by contacting us directly. | We use this information solely to provide you with the content you have requested. | your consent |
Posting a Comment: If you voluntarily leave a comment on the Website (including on our blog) you may be asked to provide us with your name and email address. If we decide to post your comment, it will be posted under the name you provided, however we will not post your email address | We will use this information solely in order to upload your comment and for validation purposes. | your consent |
IP and Technical Non-Personal Data: When you access our Website or interact with our Services, we may collect certain IDs (e.g. your IP address) as well as technical Non-Personal Data (e.g. viewing and usage information that relates to your interaction with the Website, the amount of time you spend viewing certain portions of the Website, your browser type, language used, operating system type, etc.). | We use third party cookies for analytic, security and marketing purposes, on our Website. | Prior to processing your online identifiers by third party cookies we will obtain your consent through the cookie notice on our site. |
Career: In the event you apply for a job via our website, we will collect your CVs and additional information such as your contact details. | To process your job application and for recruitment purposes. | Legitimate Interest. |
Subject to applicable law requirements, we will provide individuals with the opportunity to exercise their rights regarding their Personal Data. Individuals’ principal rights under data protection and privacy laws may include (you may have some or all of these rights depending on your jurisdiction):
You may exercise any or all of your above rights in relation to your Personal Data by filling out the Data Subject Request Form (“DSR”) available here and send it to our privacy team at: [email protected]
Please note that:
2023 ©ScyllaDB | ScyllaDB, and ScyllaDB Cloud, are registered trademarks of ScyllaDB, Inc.
Apache® and Apache Cassandra® are either registered trademarks or trademarks of the Apache Software Foundation in the United States and/or other countries. Amazon DynamoDB® and Dynamo Accelerator® are trademarks of Amazon.com, Inc. No endorsements by The Apache Software Foundation or Amazon.com, Inc. are implied by the use of these marks.