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ScyllaDB Enterprise NoSQL database subscriptions include a ScyllaDB Enterprise license, tested and certified binaries, software updates, hot fixes, and technical NoSQL support.
Access support through the Customer Portal
ScyllaDB Enterprise Support guarantees that you will have access to the engineers who develop ScyllaDB through support ticketing (via the web, email or Slack) and a designated Slack channel for non-SLA issues.
Response within as little as 15 minutes
Response within 1 business day
Response within 3 local business days
Get started on the path to ScyllaDB expertise
It’s easy to get started with our NoSQL DBaaS