Close-to-the-metal architecture handles millions of OPS with predictable single-digit millisecond latencies.
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Close-to-the-metal architecture handles millions of OPS with predictable single-digit millisecond latencies.
Learn MoreScyllaDB is purpose-built for data-intensive apps that require high throughput & predictable low latency.
Learn MoreLevel up your skills with our free NoSQL database courses.
Take a CourseOur blog keeps you up to date with recent news about the ScyllaDB NoSQL database and related technologies, success stories and developer how-tos.
Read MoreScyllaDB Enterprise subscriptions include a ScyllaDB Enterprise software license, tested and certified binaries, software updates and hot fixes.
ScyllaDB is highly committed to your success and provides technical support directly from ScyllaDB Professional Services engineers through support ticketing (via the web, email or Slack) and a designated Slack channel for non-SLA issues. To best meet your SLA requirements and needs for expert assistance, choose among three ScyllaDB Support Care packages:
STANDARD
PROFESSIONAL
PREMIUM
P1 - Urgent Priority | Standard 2 hours (8x5) | Professional 1 hour (24x7) | Premium 15 min (24x7) |
P2 - High Priority | Standard 1 Business Day | Professional 2 hours (24x7) | Premium 1 hour (24x7) |
P3 - Normal Priority | Standard 1 Business Day | Professional 8 hours (24x5) | Premium 4 hours (24x5) |
P4 - Low Priority | Standard 1 Business Day | Professional 8 hours (24x5) | Premium 8 hours (24x5) |
System Health Check |
Standard
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Professional Annually | Premium Twice a Year |
Real-Time Chat |
Standard
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Professional
|
Premium
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DevOps & Developer training |
Standard
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Professional
|
Premium
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Proactive Performance Optimization |
Standard
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Professional
|
Premium
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*Named Technical Account Manager |
Standard
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Professional
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Premium
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*Customers with Premium level support have a Technical Account Manager (TAM) assigned to their account. TAMs serve a strategic role to equip for growth and maximize performance at scale, as well as provide sizing, testing, and validation for new database workloads.
Leverage rich ScyllaDB Documentation and ScyllaDB Blog content for answers to your technical questions and best practices to optimize your NoSQL environment
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