ScyllaDB NoSQL for eCommerce and Retail

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Personalized and Engaging Shopping Experiences

There are several key challenges facing the eCommerce industry. eCommerce companies and digital retailers rely on NoSQL databases for eCommerce that deliver personalized omni-channel shopping experiences at a global scale. To survive and thrive they must have an eCommerce database that provides engaging experiences that span the entire lifecycle, from product discovery, personalization, purchase, payment, shipping, and returns – especially during high-traffic events.

Advantages of ScyllaDB NoSQL for eCommerce and Retail

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Real-time User Experience

Selling goods and services online requires consistently real-time database performance to ensure seamless customer satisfaction and minimize abandonment.

Predictable Performance at Scale

Digital commerce companies are increasingly international, making cross-regional data replication essential to place data infrastructure close to a globally distributed customer base, while providing high availability and data resilience against outages.

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Cross-regional Data Replication

Digital commerce companies are increasingly international, making cross-regional data replication essential to place data infrastructure close to a globally distributed customer base, while providing high availability and data resilience against outages.

Lower TCO

Retail and digital commerce companies need an eCommerce database design that has a low total cost of ownership through better hardware utilization, minimized operational overhead, and the ability to run multiple workloads on a single database cluster.

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Retail and eCommerce NoSQL Use Cases

Product Catalog

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Support highly responsive product catalogs that keep customers engaged, driven by an adaptable data model.

Customer 360

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Enrich flexible customer profiles with event-driven demographic, contextual, and behavioral data.

Shopping Cart

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Reduce abandonment with highly dynamic shopping carts that persist across channels and devices, while tracking purchasing behaviors for better customer intelligence.

Order Fulfillment

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Track order status across the supply chain, freight shipping, and last-mile delivery to minimize loss and improve customer satisfaction.

Loyalty Programs and Promotions

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Increase engagement and improve retention using real-time data to generate targeted discounts and incentives.

Recommendation Engine

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Leverage contextual and behavioral data to feed machine learning, growing sales by presenting relevant goods and offers.

Inventory Management

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Maintain optimal inventories to minimize "out of stock" notifications with globally distributed inventory management.

Retail and eCommerce NoSQL Case Studies

With over 40 locations worldwide and 10,000 employees, Fanatics operates the eCommerce websites of major professional sports leagues, major media brands, and over 150 sports teams. Fanatics has a product catalog with more than two million SKUs. ScyllaDB helped Fanatics eliminate shopping cart timeouts, while also supporting up to 280,000 queries per minute with predictable low latencies.
Case Study
Starbucks is the world's largest coffeehouse chain, with 23,132 stores in 65 countries. Having migrated from Cassandra, today Starbucks trusts ScyllaDB to run their supply chain and inventory tracking.
Natura is the fourth-largest beauty company in the world. Putting a premium on customer service, Natura was looking to improve the responsiveness of its customer-facing systems. By migrating to ScyllaDB, they improved their 95th percentile latency from 220 milliseconds to 500 microseconds, while also cutting their hardware costs in half.
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