Scylla Cloud Management Service Agreement
Last updated: March 31, 2020
This Scylla Cloud Management Service Agreement (the “Agreement”) governs the relationship between the Customer identified in the applicable order form (“Order Form”) executed between ScyllaDB Inc. or Scylla DB, Ltd. as set forth in the Order Form (“ScyllaDB” or “Company”) and the customer identified in the Order Form (“you” or “Customer”) and shall be effective as of the effective date set forth in the Order Form (“Effective Date”). This Agreement shall be an integral part of such Order Form, setting forth the terms and conditions upon which the ScyllaDB shall render the Services (as defined below).
ScyllaDB may modify the terms set forth herein from time to time and such updated terms, once posted on ScyllaDB’s website, shall govern. We recommend that you periodically review the terms, to see if any changes were introduced as reflected in the “Last Updated” date hereinabove.
1.1. Subject to the terms and conditions hereunder, ScyllaDB shall provide Customer with its Scylla Cloud Management Services (“Services”) during such Subscription Term (as defined below) and subject to such terms set forth in the applicable order form executed by the parties (“Order Form”).
1.2. Customer hereby grants ScyllaDB the right and authorization to access, interface, use, duplicate, modify and any such other rights and authorizations as may be required to enable ScyllaDB to render the Services, all with respect to its hosted cloud account (“Customer Account”) which are hosted or maintained by third parties supported by ScyllaDB, as set forth in the applicable documentation (e.g., AWS) (“Third-Party Vendors”) in order to perform the Services during the Term.
1.3. Customer shall establish within the Customer Account and provide to ScyllaDB, at Customer’s cost and expense, with all required details, access, policies and permissions necessary to facilitate the rendering of Services with respect to the related Customer Account. The Customer shall ensure that ScyllaDB is authorized to access, use and/or interface with such Customer Account and the appropriate policies are defined, including, as it might relate to the terms of services of Third-Party Vendors. Without derogating from the generality of the foregoing, it is hereby agreed and understood that ScyllaDB shall not be responsible for any interruptions, unauthorized access, outages, errors or other damages arising out of or related to Third-Party Vendor’s platform or systems and/or are due to the actions or omissions of Customer or Third-Party Vendors, which hinder ScyllaDB’s ability to meet its obligations hereunder. The Customer shall not change, add, copy, modify, access or interfere with any Scylla Cloud resources as may be applied by or on behalf of ScyllaDB in the Customer Account. The Customer explicitly acknowledges that any changes to the scope of the Service (e.g., adding instances) may only be made through the ScyllaDB Cloud UI.
1.4. ScyllaDB shall provide support services to Customer with respect to the Services as set forth in the service level agreement, available at Scylla Cloud Service Level Agreement and the ScyllaDB Support Policy, available at: ScyllaDB Support Policy (collectively, the “SLA”). For avoidance of doubt, it is clarified that the SLA is applicable to the Services only and is not applicable to, nor intended to govern the operation of the Customer Account or the Third-Party Vendors, or replace any service level agreements provided by Third-Party Vendor.
1.5. ScyllaDB may be required and shall have the right to suspend Customer’s access to the Services:
1.5.1. for scheduled maintenance where we have provided 30 days prior notice of such scheduled maintenance, or for unscheduled maintenance, where ScyllaDB shall provide the Customer with a notice as soon as practicable under the relevant circumstances. ScyllaDB shall exert best commercial efforts to ensure that any suspension of Services shall be limited to the minimal duration required; or
1.5.2. in the event Customer is in breach of this Agreement, (including, among others, breach of Use Restrictions or failure to pay the Fees). Nothing in this Section 1.5.2. shall limit ScyllaDB’s rights to terminate the Services in accordance with Section 12, due to and upon breach by the Customer.
1.6. Customer acknowledges and agrees that ScyllaDB is using the services and/or products of third-party partners or service providers to facilitate provisioning the Services. As such, certain warranties and obligations, including with respect to the SLA, shall be limited to, and may be impacted by, such representations, warranties and service levels as are extended to ScyllaDB by such third-party partners and/or service providers.
2. CUSTOMER’S DATA
2.1. Customer agree that it will only share or otherwise make available on or through the Services information, data or any other content (“Customer Data”) that Customer has the right and authority to share and for which Customer has the right and authority to grant to ScyllaDB all of the licenses and rights set forth hereunder. By sharing or using the Customer Data, Customer grant ScyllaDB a worldwide, limited, royalty-free, non-exclusive, sub-licensable license to use, reproduce, modify, adapt, publicly display, and transmit the Customer Data solely for the purpose of carrying out the Services in accordance with this Agreement (“Customer Data License”).
2.2. In connection with the Services, Customer hereby warrants and represents that it shall not share, use or provide ScyllaDB any Customer Data which is: (a) infringing on a third party’s privacy or includes, copies or transmits another’s confidential, sensitive or personal information not in accordance with applicable law or the DPA (as defined below); (b) illegal, harmful, fraudulent, infringing third party rights, including intellectual property rights; (c) constitutes patient, medical or other information related to an individual’s physical or mental health, or the provision of or payment for health care, whether that information is regulated by the Health Insurance Portability and Accountability Act, as amended and supplemented, and the regulations thereunder (collectively, “HIPAA”), or any similar federal, state, or local laws, rules, or regulations, unless Customer has signed a Business Associate Agreement (as defined by HIPAA) with ScyllaDB; (d) is unauthorized, or for which Customer does not have the right and authority to share and/or grant the necessary rights and licenses for; (e) contains harmful code or any other malicious program; or (f) violating or promotes the violation of any applicable laws or regulations.
2.3. Customer acknowledges and agrees that ScyllaDB shall have the right to retain certain information and/or Customer Data for archival purposes, including, among others, for billing purposes, legal requirements or disaster recovery purposes or as set forth in the DPA (as defined below) or as required under applicable laws and regulations.
2.4. ScyllaDB shall not be responsible for any backup for the Customer Data which is hosted within the Customer Account, nor will ScyllaDB be responsible for any technical failure or data corruption, except as caused directly due to ScyllaDB’s gross negligence or willful misconduct. The responsibility for the backup, integrity and quality of the Customer Data or Customer Account shall be solely with Customer and the Third Party Providers which are providing it with the hosting services for the Customer Account.
3. GRANT OF LICENSE
3.1. Subject to and conditioned upon compliance with the terms and conditions hereunder, ScyllaDB grants Customer a non-exclusive, non-transferable, non-sublicensable, revocable, limited right to use the Services for the Subscription Term, for internal business purposes of Customer (the “Cloud License”). For the purpose of this Agreement, the “Subscription Term” shall mean the period detailed in the Order Form submitted by Customer’s and approved by ScyllaDB until expiration or termination of the Services in accordance with this Agreement.
3.2. Use Restrictions. Customer hereby represents and warrants that it shall not: (a) copy the Services or any portion thereof; (b) deny service to, hack, crack, reverse engineer, disassemble, or decompile the Services in any form or by any means; (c) modify or create derivative works of the Services; (d) attempt to circumvent or overcome any technological protection measures intended to restrict access to any portion of the Services or any software thereto incorporated; (e) use the Services for any illegal or unauthorized purpose, or in a manner which infringes third parties’ rights in any way, including intellectual property rights; (f) incorporate the Services into the structure, machinery or controls of any aircraft, other aerial device, military vehicle, hovercraft, waterborne craft or any medical equipment; (g) distribute, sell, sublicense or otherwise transfer or provide access to the Services to any third party, including, without limitation, provision of cloud management services through the Services; or (h) make or attempt to make any alterations to the scope of the Services (e.g., add or remove instances, remove or modify any backup files) not through the ScyllaDB Cloud UI.
4. INTELLECTUAL PROPERTY RIGHTS
4.1. ScyllaDB retains exclusive ownership of all rights, interests and title in the Services and any part thereof and Customer acknowledges that all rights, title and interest in and to the Services and any and all trademarks, trade names, copyrights, patents, patentable inventions, and any and all other intellectual property rights used or embodied in or in connection therewith, are and shall remain in the exclusive property of ScyllaDB, subject only to the rights and licenses expressly granted by ScyllaDB hereunder. Customer shall make no claim of right to any Services to be supplied by ScyllaDB hereunder and acknowledges that as between ScyllaDB and Customer, such Services are proprietary to ScyllaDB.
4.2. Customer hereby agrees that ScyllaDB shall be free to use for any purpose whatsoever any ideas, concepts, know-how, or techniques contained in any communications Customer sends to us, including, but not limited to, feedback, comments, suggestions, and the like, including, but not limited to, for the development, production and marketing of products and services that incorporate such information, without compensation to Customer, provided that the foregoing shall not include any Customer confidential information. Without derogating from the above, it is hereby clarified that all rights, title and interests in and to any feedback, suggestions, ideas or other inputs that Customer provides us in connection with the Services (the “Feedback”) shall vest solely with ScyllaDB, and will be owned exclusively by ScyllaDB (and the Feedback is hereby irrevocably assigned to ScyllaDB, to the extent necessary to reflect the above).
5. ORDERS, PAYMENT TERMS AND TAXES
5.1. All Order Forms are subject to the terms and conditions of this Agreement. All Order Forms are subject to the acceptance of ScyllaDB. All Order Forms are non-refundable and non-cancellable except as explicitly set forth in the applicable Order Form. For avoidance of doubt, it is clarified that if a Purchase Order (“PO”) is listed as a requirement in the applicable Order Form, the issuance of such PO is not a pre-condition to the effectiveness of this Agreement or the binding effect of the related Order Form.
5.2. Customer’s use of the Services is subject to the full and timely payment of fees identified on the relevant Order Form (the “Fees”). Unless expressly stated otherwise in the applicable Order Form:
5.2.1. Fees are invoiced and paid annually in advance.
5.2.2. Invoice shall be issued and delivered to the Customer digitally upon the earlier of the Effective Date or the execution date of the Order Form.
5.2.3. Payment of invoices is due within 30 days from date of invoice.
5.2.4. All payments shall be made in U.S. Dollars.
5.3. Unless expressly stated otherwise in the applicable Order Form, any fees, quotes or any price lists attached to any Order Form shall be relevant during the term set forth in such Order Form, for up to the maximum number of Licenses purchased or as set to be purchased under such Order Form. Such price lists do not constitute a price commitment or discounts by ScyllaDB for any future orders sought by the Customer.
5.4. Taxes. All prices stated in an applicable Order Form are net amounts payable to ScyllaDB and are exclusive of all federal, state and local excise, sales, use, value-added, occupational, levies, assessments, import duties and like taxes which may be imposed by any governmental entity in connection with any transaction contemplated by this Agreement and/or the Order Form (excluding any taxes assessed against ScyllaDB’s net income). It is hereby clarified that Customer shall be fully responsible to pay any indirect taxes, including, among others, sales, use, value-added, levies, or any other taxes which may be imposed in connection to this Agreement, even if not stated in the relevant invoice (excluding any taxes assessed against ScyllaDB’s net income) and Customer shall not be entitled to withhold or deduct any such taxes from the consideration. For the avoidance of doubt, all payments to be made by Customer under this Agreement shall be made net of deduction and withholding for any Taxes of whatever nature now or hereafter imposed. If Customer is required by law to make any deduction or withholding from any Fees payable under this Agreement, the Fees payable to ScyllaDB shall be a sum after netting off such deduction and/or withholding taxes paid to the relevant government or tax authority.
5.5. Late Payments; Suspension. Late payments may bear interest at the rate of 1.5% per month (or the highest rate permitted by applicable law, if less) from the payment due date until paid in full. Customer will be responsible for all expenses (including reasonable attorneys’ fees) incurred by ScyllaDB in collecting such late payments amounts. Customer will be notified and given 7 days to rectify the issue and resume payment. If Customer does not remit timely payment for the Services, ScyllaDB may suspend the Services in accordance with Section 1.5.2. or terminate the applicable Order Form, or the Agreement in its entirety, for breach pursuant to Section 11.2.
5.6. Refunds. In the event of termination of this Agreement due to a material breach by ScyllaDB, ScyllaDB shall refund any prepaid unused fees paid for such Software or Services by Customer. Except in the event of termination of this Agreement due to a material breach by ScyllaDB or as set forth in Section 10.2 below, no refund – full, partial or pro-rated – shall be provided.
6. CONFIDENTIAL INFORMATION
6.1. During the term of this Agreement and thereafter, the parties (i) shall treat as confidential and proprietary all information which is identified as confidential or proprietary, or which can be reasonably deemed to be such, and which is disclosed by one party to the other; (ii) shall not disclose such information to any third party, except for such party’s employees and consultants which have a specific need to know such information for the purpose of this Agreement and only if such employees or consultants executed a confidentiality agreement protecting such information by terms no less stringent than those contained in this Section. The foregoing shall not apply to any information that the party receiving such information can prove by reasonable written and dated records: (a) is already in the party’s possession, prior to the disclosure thereof, other than as a result of the breach of a legal or contractual obligation on the part of the receiving party; (b) was lawfully received by such party from a third party having rights to disclose, and under no confidentiality obligations known to such party with respect to such information; (c) is or becomes a part of the public knowledge through no wrongful act of receiving party; (d) is approved for release in writing by the party to whom the confidential or proprietary information belongs; or (e) is or was developed independently by the receiving party without reliance on, reference to or use of any information of the other party, and without any breach of the Agreement, as evidenced by contemporaneous written documents.
6.2. Any breach or threatened breach of this Section may cause irreparable harm to the disclosing party for which there is no adequate remedy at law. Therefore, the disclosing party will be entitled to seek injunctive relief without the necessity of proving actual damages or posting a bond, in addition to any other remedies available at law.
7. WARRANTY AND DISCLAIMERS
7.1. ScyllaDB and Customer each represent and warrant that they have the right, power, and authority to enter into this Agreement and perform their respective obligations hereunder.
7.2. EXCEPT AS OTHERWISE EXPLICITLY STATED HEREUNDER, CUSTOMER AGREES THAT SCYLLADB HAS MADE NO EXPRESS OR IMPLIED WARRANTIES TO IT REGARDING THE SERVICES AND THAT THE SERVICES ARE BEING PROVIDED TO CUSTOMER ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND. SCYLLADB DISCLAIMS ALL WARRANTIES WITH REGARD TO THE SERVICES; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE; BE TIMELY OR SECURE, MERCHANTABILITY; QUALITY OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. SCYLLADB DOES NOT WARRANT THAT THE SERVICES WILL OPERATE UNINTERRUPTED OR ERROR FREE, OR THAT ALL ERRORS WILL BE CORRECTED, EXCEPT AS EXPRESSLY PROVIDED HEREUNDER.
7.3. FURTHERMORE, SCYLLADB MAKES NO WARRANTIES OR REPRESENTATIONS WITH RESPECT TO THE CUSTOMER ACCOUNT AND, EXCEPT FOR SCYLLADB’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY: (I) UNAUTHORIZED ACCESS TO OR USE OF THE CUSTOMER ACCOUNT AND/OR ANY AND ALL CUSTOMER DATA STORED THEREIN; (II) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE CUSTOMER ACCOUNT; (III) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES THROUGH THE ACTIONS OF ANY THIRD PARTY; (VI) ANY LOSS OF CUSTOMER DATA OR INFORMATION FROM THE CUSTOMER ACCOUNT; OR (VII) CONSEQUENCES RELATED TO RESTRICTIONS, SUSPENSION OR TERMINATION OF THIRD PARTY PROVIDERS’ SERVICES TO CUSTOMER WITH RESPECT TO CUSTOMER ACCOUNT OR CUSTOMER DATA; AND/OR (VIII) OBLIGATIONS WITH RESPECT TO ANY BACKUP, SECURITY OR CONTINGENCY PLAN FOR THE CUSTOMER ACCOUNT OR CUSTOMER DATA; CUSTOMER WILL NOT HAVE THE RIGHT TO MAKE OR PASS ON ANY REPRESENTATION OR WARRANTY ON BEHALF OF SCYLLADB TO ANY THIRD PARTY. SINCE SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, THE FOREGOING LIMITATIONS MAY NOT APPLY. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY, AND FOR THE MINIMUM WARRANTY PERIOD ALLOWED BY THE MANDATORY APPLICABLE LAW.
7.4. Except as expressly set forth in the Documentation, ScyllaDB represents and warrants that, to its knowledge, none of the Services contain any “Trojan horse”, “worm”, “trap door”, “malware” (as such terms are commonly understood in the computer software industry), or any other device or code designed to destroy, copy, collect or expose data or files without the knowledge and consent of the Customer, or otherwise designed to disrupt, damage, disable, impair or interfere with use of the computer on which such code resides or the other software programs on such computer.
Customer will defend, indemnify and hold harmless ScyllaDB, its officers, employees, directors and affiliates, harmless from any and all liabilities, losses, damages, judgments, claims, causes of action, costs, or expenses (including reasonable attorney’s fees) from and against any third-party claim, demand, damages or lawsuit arising out of or relating to (a) Customer’s breach of this Agreement; (b) Customer’s violation of Third-Party Providers internal regulation, contractual obligations and undertakings between the Customer and such Third-Party Provider or terms or service or any applicable laws or regulations in connection with the Services or Customer Account; or (c) Customer Data or the combination of the Customer Data with other applications, content or processes, including any claim involving alleged infringement or misappropriation of third-party rights by the Customer Data, and Customer will pay such damages or costs as are attributable to any such action. ScyllaDB will promptly notify Customer of any claim subject to this Section, but ScyllaDB’s failure to promptly notify Customer will affect Customer’s obligations only to the extent that ScyllaDB’s failure prejudices the Customer’s ability to defend the claim. Customer may: (a) use counsel of Customer’s own choosing (subject to ScyllaDB written consent) to defend against any claim; and (b) settle the claim, provided that Customer obtains ScyllaDB’s prior written consent before entering into any settlement.
9. LIMITATION OF LIABILITY
9.1. TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW AND OTHER THAN IN CONNECTION WITH SCYLLADB’S WILLFUL MISCONDUCT OR FRAUD, IN NO EVENT WILL SCYLLADB BE LIABLE TO CUSTOMER FOR ANY LOSS OF USE; LOSS OF DATA, INTERRUPTION OF BUSINESS; OR ANY INDIRECT; SPECIAL; INCIDENTAL; OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT; TORT (INCLUDING NEGLIGENCE); STRICT PRODUCT LIABILITY OR OTHERWISE; EVEN IF SCYLLADB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2. SCYLLADB SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE, OR CORRUPTION OF ANY CUSTOMER DATA OR INFORMATION UNDER ANY CIRCUMSTANCES OR FOR ANY CONSEQUENCES RELATED TO CHANGES, RESTRICTIONS, SUSPENSIONS, OR TERMINATION OF THE SERVICES, CUSTOMER ACCOUNT OR THE AGREEMENT. THESE LIMITATIONS WILL APPLY TO CUSTOMER EVEN IF THE REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.
9.3. Other than in connection with ScyllaDB’s willful misconduct or fraud, in no event shall the total cumulative liability of ScyllaDB, for all claims arising out of or relating to this Agreement, exceed the lower of: (i) total amounts actually paid by Customer to ScyllaDB during the period of the 6 months preceding the date of the claim, or (ii) US$ 25,000. The foregoing provision limiting the liability of ScyllaDB shall apply regardless of the form or cause of action, whether in contract or tort, or a breach of a fundamental term or condition.
10. INTELLECTUAL PROPERTY INFRINGEMENT
10.1. If ScyllaDB believes the Services might infringe a third party’s intellectual property rights, then ScyllaDB may, at its sole option and expense: (a) procure the right for Customer to continue using the Services; (b) modify the Services to make them non-infringing without materially reducing their functionality; or (c) replace the Services with a non-infringing, functionally equivalent alternative.
10.2. If ScyllaDB does not believe the remedies in Section 10.1 are commercially reasonable, then ScyllaDB may suspend or terminate Customer’s use of the impacted Services and issue to the Customer a pro-rated refund with respect to the period commencing on the date of such suspension or termination.
10.3. Without affecting either party’s termination rights, this Section 10 states the parties’ only rights and obligations under the Agreement for any third party’s intellectual property rights allegations in connection to infringement by the Services.
11. TERM AND TERMINATION
11.1. The “Term” of this Agreement will begin on the Effective Date and continue until the Agreement is terminated as set forth in Section 11 of this Agreement or expire upon the lapse of the last effective Order Form.
11.2. Expiration. Any Order Form shall automatically expire upon the lapse of the applicable Subscription Term, unless renewed by mutual written consent of the parties and the fees with respect thereto have been timely paid for by the Customer.
11.3. Termination for Breach.
11.3.1. Either party may terminate an Order Form, or this Agreement in its entirety for breach if: (i) the other party is in material breach of this Agreement and fails to cure that breach within 30 days after receipt of written notice; (ii) the other party ceases its business operations or becomes subject to insolvency proceedings and the proceedings are not dismissed within 90 days.
11.3.2. ScyllaDB may terminate any Order Form and/or terminate or suspend any Services thereunder for breach if Customer fails to make timely payment with respect thereto.
11.4. Customer may terminate this Agreement for its convenience at any time upon a 60 days prior written notice and upon such termination, must cease use of the applicable Services. ScyllaDB may terminate this Agreement for its convenience at any time upon a 60 days prior written notice without liability to Customer.
11.5. Effect of Termination or Expiration. If this Agreement is terminated or expire, then: (i) the rights granted by one party to the other will immediately cease and terminate, including, among others, the Cloud License and Customer Data License; (ii) all Fees owed by Customer to ScyllaDB are immediately due upon receipt of the final electronic bill; and (iii) upon request, each party will use commercially reasonable efforts to return or destroy all Confidential Information of the other party as applicable. The provisions which by their terms are intended to survive, shall survive the expiration or termination of this Agreement for any reason.
12. DATA PROTECTION
12.1. If applicable to the Services, ScyllaDB shall collect, use and share Personal Data (as defined in the DPA), solely as set forth in the data processing addendum which is available at: Data Processing Agreement (“DPA”) and in accordance with applicable laws.
12.2. Customer acknowledges that ScyllaDB may process Personal Data that is contained in Customer Data or as required to perform the Services in accordance with the terms and conditions of the DPA. Customer hereby represents and warrants that it has all the necessary rights, authorizations and consents in connection with any processing of Personal Data of persons included or portrayed in the Customer Data, if and as applicable, in accordance with applicable laws.
13. GENERAL PROVISIONS
13.1. Assignment. The Customer may not assign, transfer, or otherwise dispose of this Agreement or any of its rights, interest, or obligations hereunder without the prior written consent of ScyllaDB. ScyllaDB may transfer or assign this Agreement to: (a) an affiliate of ScyllaDB; or (b) an acquirer of all or substantially all of the shares or assets of such party through change of control event. Any assignment of this Agreement in violation of this provision shall be null and void.
13.2. Notices. All notices and communications hereunder shall be in writing and shall be served by at least one of the following: (1) personal service; (2) registered or certified mail at the address of the receiving party set forth in relevant Order Form (or at such different address as may be designated by such party by written notice to the other party); (3) electronic mail with electronic confirmation and followed immediately by (1) and/or (2).
13.3. Governing Law and Jurisdiction. This Agreement shall be governed and construed in accordance with the laws of the Israel (If the applicable ScyllaDB entity appearing in the Order Form is Scylla DB Ltd.) or the laws of Delaware, U.S.A. If the applicable ScyllaDB entity appearing in the Order Form is ScyllaDB Inc., without giving effect to their respective conflicts of laws provisions, and the competent courts situated in Tel Aviv, Israel or in the State of Delaware, respectively, shall have sole and exclusive jurisdiction over the parties and any conflict and/or dispute arising out of, or in connection to, this Agreement.
13.4. Independent Parties. Customer and ScyllaDB are independent contractors, and neither party, nor any of their respective affiliates, is an agent of the other for any purpose or has the authority to bind the other. The Agreement does not create any third-party beneficiary rights in any individual or entity that is not a party to this Agreement. Either party’s failure to enforce any provision of this Agreement will not constitute a present or future waiver of such provision nor limit our right to enforce such provision at a later time.
13.5. Integration. The Agreement, including the DPA and SLA sets forth the entire agreement between the parties on the subject hereof and supersedes any and all previously or currently existing oral or written agreements, understandings, memoranda, letters of intent, or representations on the subject matter hereof, as of the Effective Date.
13.6. Order of Precedence. In the event of any discrepancy between the terms and conditions of the Agreement and the terms and conditions of an Order Form, the terms and conditions of the Agreement shall govern unless explicitly stated otherwise in the Order Form. In the event the Order Form states that a PO from the Customer is required, then it is agreed that any terms and conditions inconsistent with the Order Form appearing in such PO, shall not be binding.
13.7. Severance. If any one or more of the terms of this Agreement shall for any reason be held to be invalid or unenforceable, such term shall be construed in a manner to enable it to be enforced to the extent compatible with applicable law. Any determination of the invalidity or unenforceability of any provision of this Agreement shall not affect the remaining provisions hereof unless the business purpose of the terms is substantially frustrated thereby.
13.8. Third Party Beneficiary. The Agreement is not intended to and shall not be construed to give any third party any interest or rights (including, without limitation, any third party beneficiary rights) with respect to or in connection with any agreement or provision contained hereunder or contemplated hereby, except as otherwise expressly provided for in this Agreement.
13.9. Duly Authorized Signatories. Each party hereto represents that its signatory whose signature appears on the Order Form has been and is on the date of the Order Form duly authorized by all necessary corporate or other appropriate action to execute the Order Form and enter into this Agreement.
13.10. Electronic Signatures. The Parties hereto consent to the execution of the Order Form by electronic signatures and agree that such signatures shall be treated, for purpose of validity, enforceability and admissibility the same as hand-written signatures.